It’s an exciting new era for our Hereford team as Redline Telecom officially becomes SCG Wales & West.
Redline Telecom joined the Southern Communications Group (SCG) family in May last year, and today marks the next step in that journey. Hereford has always been a strategically important location for us, a hub of innovation, community, and thriving local businesses, and this rebrand strengthens our commitment to delivering even greater value and support to customers across the region.
By aligning the Hereford office with SCG Wales’s operations, we’re bringing customers an enhanced service experience, a broader range of solutions, and the backing of a much wider specialist team, while keeping the trusted, familiar faces you already know.
What This Means for Our Customers
✔ A Dedicated Local Account Manager
You’ll gain support from someone who understands the local business landscape, and who’s close by when you need them. Personal, responsive service is at the heart of our approach.
✔ Proactive Guidance and Strategic Support
Our team will work closely with you to ensure your communications and IT infrastructure are secure, stable, and future‑ready, helping your business thrive long‑term.
✔ An Expanded Product and Service Portfolio
Customers now have access to SCG’s full suite of managed IT services and cyber security solutions; all delivered with the same care and expertise you expect.
✔ Access to a Wider Support Network
Behind your local team is a larger group of specialists, ensuring faster response times, broader expertise, and comprehensive support.
Growing Together
This rebrand is more than a name change, it’s an investment in our customers. With greater resources, deeper technical capability, and an even stronger presence in the region, we’re excited to work even more closely with businesses across Hereford and the surrounding areas.
Your growth is our priority, and together with SCG Wales & West, we’ll ensure your communications and technology infrastructure continues to support your future. 30 January 2026
